Last updated: 2024
Decomi ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website or contact us regarding our Wi-Fi and local network configuration services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy applies to visitors of our website and to individuals who submit enquiries through our contact form. Please read it carefully to understand our practices regarding your personal data.
Decomi is the data controller responsible for your personal data collected through this website. Our registered contact details are:
We only collect personal data that is necessary to respond to your enquiries and provide our services. The contact form on our website may collect the following categories of personal data:
We do not knowingly collect any special category data (such as health or financial information) through our contact form. Please avoid submitting such information unless it is strictly necessary and relevant to your enquiry.
We process your personal data for the following purposes and on the following legal bases under UK GDPR:
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiry submitted via the contact form | Legitimate interests (Article 6(1)(f) UK GDPR) — to communicate with prospective customers and provide requested information about our services |
| Preparing and delivering a quotation or providing our services | Performance of a contract, or steps taken at your request prior to entering into a contract (Article 6(1)(b) UK GDPR) |
| Storing your cookie consent preference | Consent (Article 6(1)(a) UK GDPR), recorded via the "consent_ok" cookie |
| Running advertising measurement on the confirmation page | Consent (Article 6(1)(a) UK GDPR) — only activated after you provide consent |
We retain personal data submitted through the contact form only for as long as necessary to respond to your enquiry and, where a business relationship follows, for the duration of that relationship plus a reasonable period thereafter to comply with legal, accounting or reporting obligations. Where no business relationship results from an enquiry, we retain the data for no longer than 12 months, after which it is securely deleted or anonymised.
The "consent_ok" cookie is stored on your device for a period of one year from the date you make your consent choice.
We do not sell your personal data. We may share your personal data with:
We do not transfer personal data outside the United Kingdom unless appropriate safeguards, recognised under UK data protection law, are in place.
Our website uses only one cookie:
We do not use any analytics, tracking, session or CSRF cookies. No third-party analytics services are active on this website. Advertising measurement tools are only activated after you provide consent, and operate solely on the confirmation page following a form submission.
Under UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:
To exercise any of these rights, please contact us using the details in Section 8 below. We will respond to your request within one month, in accordance with statutory timeframes.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom, if you believe your data has been processed unlawfully.
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "last updated" date.